Responsible Gaming

Gambling should always be a form of entertainment — a way to enjoy the thrill of the game — not a method to earn money or solve financial difficulties. The odds are always in favour of the house, and no strategy can change that fundamental reality. Before you play at Vegasstars or any other gaming platform, it is essential to set clear limits and understand that losses are part of the experience. If you ever feel that gambling is becoming more than a pastime, take a step back and reassess your relationship with it.

Age Verification

Gambling is strictly prohibited for anyone under the age of 18 in Australia. In some jurisdictions, the legal age may be higher — always confirm the local requirements where you live. Vegasstars and all licensed operators are required to verify your age and identity before you can open an account or place a bet. Providing false information about your age is a serious offence and may result in forfeiture of any winnings. If you share a device or payment method with minors, take additional precautions to prevent unauthorised access — including using parental controls and logging out of your account after every session.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and often goes unrecognised until significant harm has occurred. If you recognise any of the following behaviours in yourself or someone you care about, it may be time to seek help:

• Chasing losses — continuing to gamble in an attempt to win back money you have already lost
• Hiding gambling activity from family, friends, or colleagues
• Lying about how much time or money is spent gambling
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money, selling possessions, or using funds meant for bills to gamble
• Feeling restless, irritable, or anxious when trying to cut back or stop
• Gambling to escape from stress, anxiety, depression, or other problems
• Believing that a "big win" is just around the corner and will solve everything
• Spending more money or time gambling than originally planned
• Experiencing guilt, shame, or regret after gambling sessions

If you recognise three or more of these signs, please reach out to one of the support organisations listed below. Early intervention makes a significant difference.

Self-Help Tools

Responsible gambling operators provide practical tools to help you stay in control of your play. These are available directly within your Vegasstars account settings or by contacting customer support:

• Deposit Limits — set a maximum amount you can deposit over a daily, weekly, or monthly period. Once reached, further deposits are blocked until the limit resets.
• Loss Limits — cap the total amount you can lose within a specified timeframe. When you hit this limit, you will be prevented from placing additional bets.
• Reality Checks — timed pop-up notifications that show how long you have been playing and how much you have spent, helping you stay aware of your session duration.
• Self-Exclusion — temporarily or permanently block yourself from accessing your account. Self-exclusion periods can range from 24 hours to permanent closure, depending on the operator and jurisdiction.
• Session Time Limits — set a maximum duration for each gambling session, after which you will be automatically logged out.
• Cooling-Off Periods — take a short break from gambling, typically between 24 hours and 6 weeks, during which you cannot deposit or place bets.

These tools are most effective when you set them before you start playing, rather than trying to impose limits mid-session. Adjust them as your circumstances change.

Support Organisations

If gambling is affecting your life, or the life of someone you care about, professional and confidential help is available. The following organisations offer free, non-judgmental support:

Australia

• Gambling Help Online — Free, confidential counselling and support for Australians affected by gambling. Available 24/7 via online chat, email, or phone. Visit www.gamblinghelponline.org.au or call 1800 858 858.

United Kingdom

• GamCare — The leading UK provider of information, advice, and support for anyone affected by problem gambling. Visit www.gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133.
• GamStop — A free service that lets you self-exclude from all UK-licensed online gambling sites at once. Visit www.gamstop.co.uk.

Canada

• Responsible Gambling Council — Provides prevention programs, resources, and support for Canadians. Visit www.responsiblegambling.org.

United States

• National Council on Problem Gambling — Offers a confidential 24/7 helpline and text support. Visit www.ncpgambling.org or call/text 1-800-GAMBLER.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Germany's Federal Centre for Health Education provides information and support for gambling-related issues. Visit www.bzga.de or call the BZgA gambling helpline on 0800 1 37 27 00.

Other Countries

If you are located in a country not listed above, please seek out your national gambling support organisation. Most countries operate free helplines and counselling services specifically for gambling-related harm. A quick search for "problem gambling support [your country]" will connect you with the most relevant local service.

Seek Help Today

If you recognise any warning signs in yourself or someone you care about, please do not wait. Problem gambling is a recognised condition that responds well to treatment, but the longer it continues, the more damage it can cause to your finances, relationships, and mental health. Reach out to one of the organisations above — all consultations are confidential, and you will not be judged. You are not alone, and recovery is possible.

Remember: gambling is entertainment, not a source of income. Set limits before you play, stick to them, and always play with money you can afford to lose. If gambling stops being fun, it is time to stop and seek support.